At Eliteextraz, operated by Scalabale Capital Services Private Limited, we are committed to providing a smooth, reliable, and hassle-free shopping experience.
Throughout this policy, “we,” “us,” and “our” refer to Scalabale Capital Services Private Limited, while “you,” “your,” and “user” refer to customers shopping on Eliteextraz. By placing an order, you acknowledge and agree to the terms outlined in this Shipping and Delivery Policy.
We currently deliver to all serviceable pin codes across India. At this time, international shipping is not available.
Orders are processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.
Once your order has been processed, a confirmation email containing all order details will be sent to you.
Our standard delivery window is 3–8 business days, depending on your location and courier availability.
A delivery may fail if:
In such cases, the package will be returned to our warehouse. Customers may request a re-delivery once the issue is resolved.
If your order arrives damaged, please contact our customer support team within 48 hours of delivery and include clear photographic evidence of the issue.
If a shipment is lost in transit, we will proceed with a replacement or refund after verification with the courier partner.
For any questions or assistance related to shipping or delivery, you may contact us at: Scalabalecapitalservicespvtltd@gmail.com