Complaints are generally resolved within seven working days, and updates are shared via your registered email or contact method.  

Our designated Grievance Officer ensures fair handling of unresolved complaints in compliance with applicable laws like IT Act, 2000.

Submit complaints through the Contact Us section with order ID, issue description, and supporting photos or documents for faster resolution. 

A grievance is any complaint regarding products, deliveries, payments, returns, refunds, or customer service for which resolution is needed.

Prices may change without notice, and any pricing errors may result in order cancellation or adjustment before shipment.

If you receive a wrong item, submit a return request within 48 hours for replacement or refund as per our policy.

Yes, availability is not guaranteed. We may limit quantities or discontinue products at any time without prior notice. 

We strive to provide accurate images, descriptions, and pricing, but minor variations in color or size may occur due to screens.

Account deletion requests can be made by contacting support. All personal information will be handled according to privacy guidelines. 

You are responsible for all actions performed under your account. Report unauthorized activity immediately to our support team.  

Users must keep login details secure. Account modifications after order placement are not allowed; cancel and reorder if changes are needed.

Certain features require account registration, which must include accurate and up-to-date information for order and account security.